Skip to content
cxlogiq Documentation

Cloud Generic SIP Connectivity Notes

Introduction

This document is intended as a reference guide to match the genesys configuation field names to the appropriate field names in the generic SIP phones based on brand

Genesys Reference

https://help.mypurecloud.com/articles/configure-generic-sip-phone

  • Tested on Yealink T41S
GenesysYealink
Useraccount.X.auth_name
User Addressaccount.X.user_name
Passwordaccount.X.password
Registraraccount.X.sip_server.1.address
Portaccount.X.sip_server.1.port
Transportaccount.X.sip_server.1.transport_type